Microsoft Dynamic 365

Transform Your Business with Xron Tech’s Microsoft Dynamics 365 Expertise

At Xron Tech, we help organizations unlock the full potential of Microsoft Dynamics 365’s comprehensive suite of intelligent business applications. Our team of certified Dynamics 365 experts delivers end-to-end implementation, customization, integration, and support services tailored to your unique business requirements. Whether you’re looking to enhance customer engagement, optimize operations, or drive digital transformation, our Microsoft Dynamics 365 solutions provide the foundation for your success.

Dynamics 365 Business Central

Transform your small to mid-sized business operations with this comprehensive business management solution that connects finance, sales, service, and operations.

Our Business Central services include:

  • Financial management implementation
  • Supply chain optimization
  • Sales and service management
  • Project management configuration
  • Manufacturing operations setup
  • Warehouse management implementation
  • Business intelligence and reporting
  • Business Central app customization and development
  • Cloud and on-premises deployment options

Dynamics 365 Sales

Empower your sales team with tools to build strong relationships, take actions based on insights, and close deals faster.

Our Dynamics 365 Sales services include:

  • Sales process automation
  • Lead and opportunity management
  • Sales forecasting and pipeline analytics
  • Product catalog configuration
  • Quote and order management
  • Sales team collaboration tools
  • Mobile sales capabilities
  • AI-driven sales insights implementation
  • Sales performance dashboard development

Dynamics 365 Customer Service

Deliver exceptional customer service experiences with unified, omnichannel solutions that empower agents and engage customers.

Our Customer Service implementation includes:

  • Case management configuration
  • Knowledge base development
  • Omnichannel engagement setup
  • Self-service portal implementation
  • SLA and entitlement management
  • Interactive service hub configuration
  • Customer service analytics
  • AI-powered virtual agents
  • Customer feedback and survey integration

Dynamics 365 Customer Insights

Unify customer data to gain a 360-degree view of your customers and deliver personalized experiences that drive loyalty.

Our Customer Insights services include:

  • Customer data unification
  • Customer profile enrichment
  • Audience segmentation setup
  • Predictive customer analytics
  • Customer journey mapping
  • Personalization implementation
  • Marketing automation integration
  • Power BI dashboard development
  • AI-driven next best action configuration

Dynamics 365 Field Service

Optimize field service operations by delivering exceptional service experiences, reducing costs, and improving resource utilization.

Our Field Service implementation includes:

  • Resource scheduling optimization
  • Inventory management setup
  • Mobile technician enablement
  • Work order management
  • Preventive maintenance scheduling
  • IoT integration for predictive service
  • Customer communication portal
  • Service agreement management
  • Field service analytics and reporting

Dynamics 365 Commerce

Create engaging, personalized shopping experiences across physical and digital channels with this unified commerce solution.

Our Commerce services include:

  • Omnichannel retail configuration
  • E-commerce platform implementation
  • POS system setup and customization
  • Inventory and order management
  • Loyalty program development
  • Merchandising tools configuration
  • Fraud protection implementation
  • Customer insights integration
  • Commerce analytics dashboards

Dynamics 365 Project Operations

Connect your sales, resourcing, project management, and finance teams to deliver profitable projects on time and within budget.

Our Project Operations services include:

  • Project sales process setup
  • Resource management configuration
  • Project planning and scheduling
  • Project costing and pricing
  • Time and expense tracking
  • Project invoicing automation
  • Project accounting setup
  • Subcontractor management
  • Project performance analytics

Dynamics 365 Human Resources

Transform your HR operations to build better employee experiences, optimize workforce costs, and improve operational excellence.

Our Human Resources implementation includes:

  • Personnel management setup
  • Benefits administration configuration
  • Leave and absence management
  • Performance management processes
  • Training and certification tracking
  • Compensation management
  • Employee self-service portal
  • HR analytics and reporting
  • Compliance and policy management

Dynamics 365 Contact Center

Deliver exceptional customer service with an all-in-one contact center solution that empowers agents and supervisors with AI-driven insights.

Our Contact Center services include:

  • Omnichannel routing configuration
  • Interactive voice response (IVR) setup
  • Agent desktop customization
  • Call recording and quality monitoring
  • Real-time and historical analytics
  • Workforce management integration
  • Knowledge management system
  • AI-powered agent assistance
  • Customer journey analytics

Microsoft Dynamics GP

For organizations using Microsoft’s mature ERP solution, we provide implementation, support, and integration services to maximize your investment.

Our Dynamics GP services include:

  • Financial management setup
  • Supply chain optimization
  • Manufacturing configuration
  • Project accounting implementation
  • Human resources and payroll setup
  • Business intelligence integration
  • GP to Business Central migration
  • Custom report development
  • Third-party add-on integration

Microsoft Azure Integration

Extend your Dynamics 365 applications with Azure’s powerful cloud capabilities for enhanced scalability, security, and intelligence.

Our Azure integration services include:

  • Azure hosting and infrastructure management
  • Azure Active Directory integration
  • Azure Logic Apps for workflow automation
  • Azure Functions for custom processing
  • Azure Data Factory for data integration
  • Azure Machine Learning integration
  • Azure DevOps for solution development
  • Azure Security and compliance implementation
  • Hybrid cloud configurations

Microsoft Copilot Integration

Enhance productivity across your organization by implementing Microsoft’s AI assistant capabilities throughout your Dynamics 365 environment.

Our Copilot integration services include:

  • Copilot for Sales implementation
  • Copilot for Service configuration
  • Copilot for Finance setup
  • Content generation capabilities
  • Meeting summary and action item tracking
  • Document creation and analysis
  • Email draft assistance
  • Natural language query setup
  • Custom Copilot extensions

Microsoft Fabric Implementation

Unify your data and analytics with Microsoft’s end-to-end analytics solution, providing seamless integration with your Dynamics 365 environment.

Our Microsoft Fabric services include:

  • Data warehouse implementation
  • Real-time analytics configuration
  • Data lake integration
  • Power BI reporting setup
  • Data integration pipeline development
  • AI and machine learning model deployment
  • Data governance implementation
  • Self-service analytics enablement
  • Fabric-Dynamics 365 connectors

Microsoft Power Platform Integration

Extend Dynamics 365 functionality with low-code solutions that automate processes, build custom apps, and derive insights from your data.

Our Power Platform services include:

  • Power Apps development and customization
  • Power Automate workflow implementation
  • Power BI dashboard and report creation
  • Power Virtual Agents configuration
  • Power Pages portal development
  • Custom connector development
  • AI Builder implementation
  • Dataverse configuration and management
  • Model-driven and canvas app development

Strategic Planning & Consulting

Before implementation begins, our consultants work closely with your team to understand your business processes, challenges, and objectives. We develop a comprehensive roadmap that aligns Dynamics 365 capabilities with your strategic goals.

Our consulting services include:

  • Business process assessment and optimization
  • Solution architecture design
  • Implementation roadmap development
  • Change management planning
  • User adoption strategy
  • ROI analysis and business case developmen

    Implementation Methodology

    Our proven implementation methodology ensures successful Dynamics 365 deployments that meet your requirements on time and within budget.

    Our implementation approach includes:

    • Requirements gathering and analysis
    • Solution design and configuration
    • Data migration and validation
    • Integration with existing systems
    • Customization and extension development
    • Thorough testing and quality assurance
    • User training and knowledge transfer
    • Go-live support and stabilization
    • Post-implementation review

    Why Choose Xron Tech for Microsoft Dynamics 365

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    Microsoft Certified Expertise

    Our team includes certified Microsoft professionals with deep knowledge of the entire Dynamics 365 and Power Platform ecosystem.

    Industry Knowledge

    We bring extensive experience across multiple industries, ensuring your solution addresses sector-specific requirements and challenges.

    Proven Implementation Methodology

    Our structured approach to implementation ensures successful projects delivered on time and within budget.

    End-to-End Services

    From initial planning to ongoing support, we provide comprehensive services throughout your Dynamics 365 journey.

    Integration Capabilities

    Our technical expertise enables seamless integration between Dynamics 365 and your existing business systems.

    Customer Success Focus

    We measure our success by your business outcomes, ensuring your Dynamics 365 investment delivers real value.

    Global Delivery Capability

    Our team can support implementations and provide services worldwide, with multi-language and multi-currency expertise.

    Contact Xron Tech today to discuss how our Microsoft Dynamics 365 expertise can help transform your business operations and drive digital innovation across your organization.